Terms & Conditions

1. The Agreement Between You and Us

1.1 Your Membership

These Terms, together with the club rules and the following completed documents: (a) your Membership Application Form and (b) your payment authority, make up all the terms of a Membership Agreement ("Agreement") between the member named ("you") and 65&Bay Pte. Ltd. (Registration Number 202443104D) ("us"). It is important that you have read and understood all terms before accepting. If you have questions, please ask us.

1.2 Corporate Members

If you are a corporate member, you must produce proof of corporate identity. Extra or different terms ("Corporate Terms") may apply due to the corporate membership agreement between us and your employer. The Corporate Terms form part of the Agreement and take priority over these Terms where there are differences. The company allowing you to benefit from corporate membership is responsible for making you aware of applicable Corporate Terms.

2. Your Type of Membership, Home Club & Other Clubs

You are becoming a member of SUPER.SET.GO! under the membership type and at the Home Club stated in your Membership Application Form. Your membership entitles you to use facilities available at your Home Club. Subject to ALL CLUB memberships, you may also use facilities at any other Club in Singapore. This benefit is not available to some membership types.

3. Your Membership Start Date

Your membership starts on the Membership Start Date set out in your Membership Application, provided that: (a) you have agreed to these Terms and your payment authority; and (b) we have received your Total Upfront Payment as set out in your Membership Application Form.

4. Your Membership Duration

4.1 Commitment Periods

Commitment periods are fixed periods where full billing payments must be made for recurring memberships. After the lock-in period, billing continues on a non-commitment monthly basis.

Your Commitment Periods include both an Initial Commitment Period and Ongoing Commitment Periods. You are committed to a minimum initial period such that your Membership Start Date is the first day of your membership purchase unless requested otherwise.

On completion of your Initial Commitment Period (6 or 12 months), your membership automatically renews for further one month Ongoing Commitment Periods unless terminated under paragraph 8 or you provide written notice at least 5 days prior to the end of your Initial Commitment Period.

5. Membership Dues and Fees

5.1 Starter Pack

The Starter Pack stated in your Membership Application Form is non-refundable and payable when you sign these Terms. If your membership is terminated and you subsequently re-join, you will need to pay the Starter Pack and Membership Fees applicable at that time.

5.2 Membership Dues

As a SUPER.SET.GO! member, you are personally responsible for payment of Membership Dues and any other ongoing payments as they fall due. Your Membership Dues are due for the whole of each Commitment Period even if your membership is terminated during that period (unless terminated under paragraph 8.2). You will not be allowed to access the Club if Membership Dues remain outstanding.

5.3 Changes to Membership Dues

Upon expiry of the Initial Commitment Period, Membership Dues will be updated to dues then applicable at your Home Club. We will give you at least 14 days' notice of any change via email, membership app notification, or post. If you do not accept an increase, you may terminate in accordance with paragraph 8.3.

5.4 Other Fees and Charges

Any fees or charges for additional services (Suspension Fees, Guest Fees, etc.) may be amended from time to time.

6. Transfer of Membership

You may not transfer your membership to another person. We may review transfers on a case-by-case basis for medical, personal or extraordinary circumstances, subject to substantial documentation and management's discretion. The member remains liable for monthly dues until a successful transfer is completed.

7. Facilities

We may need to adjust availability of certain facilities temporarily for cleaning, improvement work, repairs, upgrades, maintenance, special functions, and holidays. If your Home Club is not available for more than seven consecutive days, you may request a credit against your Membership Dues for that period.

8. Membership Termination

8.1 Termination by Us

We may terminate your membership immediately by writing to you if:

• You commit a serious or repeated breach of these Terms or Club Rules
• You breach these Terms and fail to remedy the breach within 14 days of notice
• Any part of your Membership Dues remains unpaid 60 days after falling due
• You provided false details when applying that may have affected our decision to grant membership
• We close your Home Club (your membership ends on the closure date)

If we terminate for any of these reasons, we may recover reasonable costs and the full amount of Membership Dues for the remainder of the then-current billing period, any arrears, and any applicable Early Termination Fee.

9. Club Rules

The Club Rules govern your use of the Club. In becoming a member, you agree to comply with the Club Rules, which are binding on all members, guests and visitors. You are also responsible for the conduct of your guests while they are at the Club. Up-to-date Club Rules are displayed in each Club. Examples include but are not limited to:

• Causing physical or mental harm to others
• Disobeying club protocols, including listening to personal music while performing in the circuit
• Damaging Club property and equipment
• Unruly or lewd behaviour

10. Changes to These Terms or Club Rules

We reserve the right to make reasonable amendments to these Terms or Club Rules at any time. We will give you at least 14 days' notice via email, membership app, or post before changes take effect.

11. Contacting Us and Correspondence

All communication and requests regarding memberships should be made to contact@supersetgo.com. Members will be engaged through various means including messaging apps, phone calls, and email via official channels. Certain communication with Personal Training clients will be handled in confidence via personal communication methods with their assigned trainers.

12. Acknowledgement and Assumption of Risk

Exercising and using Club facilities may involve the risk of injury. Your exercise and use of the Club facilities are undertaken at your own risk. Please monitor your physical condition at all times and exercise to a level appropriate to your health and any physical limitations. Please inform staff of any injuries or illness so they can better manage your participation.

The Member agrees that they are a voluntary participant in physical activities and use of facilities and therefore assume all risk of injuries which may or may not result from the identification of any health risk factors prior to starting or continuing any exercise activities.

12.1 Guests

All guests of members and walk-in visitors to the Club will be subject to the same assumption of risks. We may restrict overall or individual guest privilege or use of the Club at our discretion.

13. Personal Data Protection Act

We take the privacy of our members seriously. We will collect personal information from you that may relate to your physical health or condition, including through your Membership Application Form and any changes in contact information. Should you default on payments, we may notify a credit reference agency or third party to obtain payment. If you have any request concerning your personal information, please contact us.

14. Liability

14.1 Use of Facilities

If you are injured in the course of, or as a result of, using the Club, SUPER.SET.GO! and its Operator (65&Bay Pte. Ltd.) will not be liable except to the extent caused by our negligence.

14.2 Liability for Supply of Other Services

65&Bay Pte. Ltd. will not be liable for any data breach on the part of our vendors. By accepting these conditions, you agree to be bound by this Agreement.

Personal Training Terms & Conditions

1. Payment of Package

PT services can only be used once all payment obligations have been fulfilled by the client according to the package chosen.

1.1 Refunds / Transfer / Cancellations

The client acknowledges and agrees that all payments made to SUPER.SET.GO! cannot be refunded, are not transferable, and cannot be used as payment of membership. Transfer of PT sessions may be considered under very specific conditions such as medical or extraordinary circumstances, at management's discretion.

3. Scheduling

3.1 Scheduling

The client shall schedule their PT session no later than 72 hours prior to the session via the PT booking system on the app. For rescheduling or cancellations, AM sessions require 12 hours' notice and PM sessions require 5 hours' notice. Failure to provide adequate notice will result in forfeiture of the session. In the event of unexpected situations or severe medical conditions, forfeiture will be at management's discretion.

3.2 Extension of Contract

Where the client or trainer have a previously communicated and agreed legitimate reason for absence (medical leave, work travel, national service, etc.), this will result in extension of the contract expiry. Any extension will be based on a prorated number of days.

5. Liability and Assumption of Risk

In the implementation of PT services, there is a risk that may arise directly or indirectly. The client represents and warrants that 65&Bay Pte. Ltd. is not responsible for the client's health condition. The use of facilities and PT services involves inherent risk of injury. You understand and voluntarily accept this risk and agree that 65&Bay Pte. Ltd. will not be liable for any injury, personal, bodily or mental injury, economic loss or damage resulting from the negligence or other acts of 65&Bay Pte. Ltd. or anyone else using the facilities.

If there is any claim based on injury, loss or damage described here which involves you, you agree to: (1) defend 65&Bay Pte. Ltd. against such claims and pay all expenses relating to the claim; and (2) indemnify 65&Bay Pte. Ltd. from such claims.

A full list of terms and conditions will be shown and given to members and clients upon signing up.